About Birando USA - Our Company


Birando was established in December 2010 to link together some core products that we had been selling online since 2008 - such as Wish Lanterns and candle bags.

Birando Logo

A little bit about our business

We are family run business established on the basis of a genuine enthusiasm for great products. We realise the importance of after sales care and customer support for our products, and have always made it a priority of ours.

Where other companies may pass you on somewhere else, we do all our customer service in house and guarantee to be available to talk to on the phone during office hours.

Our customers often require support, and we strive to ensure that we are able to provide it with as much expertise and friendliness as possible. Where other retailers have been happy to just take sales, we pride ourselves on customer service. Check out our customer testimonials and product ratings across the site to see how our customers see us.

Six Things you Can Expect from Our Company 

  1. Your order dispatched on the day of ordering (if before 12pm CST), by Fedex service, excludes Holidays and Saturday & Sunday.
  2. A friendly, helpful and knowledgeable operator answering your call at any time in office hours to help solve any problems with your order or answer any questions you may have. .
  3. All customer support is done in house and we don't pass you on 
  4. Safe online shopping guaranteed by Paypal Gateway
  5. Hassle-free transactions and excellent customer service